Features of a Good CMS Solution (Contd.)
Support for User Interaction and Feedback
The Content Management System or CMS should have support for User interaction and should be able to gather feedback from the User. If not then it should be flexible enough to allow a third party plug-in to do the same. Good CMS normally also facilitate for chat, comments, ratings and other user interaction tools. Another great feature which a good CMS should possess is the facility to post forms and collect responses. Support for User Interaction and Feedback is a very essential component of a good and highly functional CMS.
The Content Management System or CMS should be able to perform User management with different rights and permissions. In most cases multiple content providers manage the website contents, thus the CMS should be able to control who can edit which section of the website. For example the HR department of the company normally have the responsibility of editing 'Careers' page of the website while the design and development team would be updating the 'Portfolio' page. Good User management ensures secure, efficient and hastle free functionality for the CMS.
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